UKG Integrations

Connect UKG to your HR, IT, and finance ecosystem, automatically.

Aquera connects UKG with your identity directory, ITSM, payroll and benefits, and 1,000+ applications to automate joiner-mover-leaver, preboarding new hires from recruiting, provisioning access on Day 1, and deprovisioning on exit. No tickets, no file transfers.

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Trusted by 1,300+ Organizations Worldwide

Why Aquera

Aquera is a UKG Marketplace Partner, a distinction awarded to select technology providers with deep experience helping customers get more from their UKG investment.

1,300+

organizations run their identity lifecycle on Aquera

1,000+

pre-built, bi-directional connectors across identity, ITSM, and apps

Hours

to deploy against the stack you already run, not months

Better Together

UKG runs HR. Aquera connects it to everything else.

UKG

The workforce system of record

Employee, contractor, and workforce data in one platform.

Payroll, benefits, time and attendance, and scheduling.

Org structure, job profiles, and lifecycle status.

UKG Pro, UKG Ready, and UKG Dimensions, one ecosystem.

Aquera

The automation layer across your ecosystem

Preboard prehires from recruiting before Day 1.

Provision identity directory accounts and ITSM tickets on hire.

Keep payroll, benefits, and 1,000+ apps in sync bi-directionally.

Deprovision on exit with a complete audit trail.

How It Works

How the Aquera + UKG integration works.

Aquera reads every joiner, mover, and leaver event from UKG, automates provisioning across identity and IT, raises onboarding and offboarding tickets in your ITSM automatically, and keeps 1,000+ applications in sync, all with a full audit trail.

1 READ EVENTS

Aquera reads joiner, mover, and leaver events from UKG.

Aquera connects to UKG and detects every hire, transfer, and termination, transforming workforce data into identity-ready events.

2 PREBOARD

Preboard prehires, create accounts, and assign access on Day 1.

Aquera preboarding starts before the start date, creating directory accounts, opening ITSM tickets, and assigning app access exactly on time.

3 SYNC & DEPROVISION

Keep payroll, benefits, and 1,000+ apps in sync; deprovision on exit.

Bi-directional sync keeps downstream systems current on every UKG change; deprovisioning fires automatically on termination with a full audit trail.

Agentic AI

Aquera Agentic AI Bridge for UKG

Securely Connect Agentic AI Platforms to Your UKG System of Record for Trusted, Real-Time Workforce Insights

If you’re looking to incorporate AI assistants and/or agents into your UKG environment, you need a way to securely connect those technologies to your UKG system of record without compromising governance, permissions, or data integrity. The Aquera Agentic AI Bridge provides this needed function for organizations interested in bringing AI assistants and agents to query or manipulate UKG data or execute UKG workflows. The Aquera Agentic AI Bridge supports the UKG systems of record, including UKG Pro, UKG Ready, and UKG Dimensions. Acting as a centralized mediation layer, the Bridge enforces identity authentication, role-based permissions, and policy controls for every interaction while fully supporting UKG’s native security model.

Download the Datasheet

Connect AI to UKG, without custom builds

The AI Bridge unlocks UKG workforce events and identity data to the AI assistants and agent platforms your teams already use, no bespoke integration project.

Governed by the access you already control

Every AI request runs under authenticated, role-based permissions, agents see only the data and actions the requesting user is entitled to.

Every agent action, fully audited

Each AI-to-UKG interaction is logged with who asked, what ran, and what changed, audit-ready evidence alongside the rest of your lifecycle trail.

Frequently asked questions

What is the Aquera + UKG integration? +

Aquera for UKG connects UKG Pro, UKG Ready, and UKG Dimensions to your identity directory, ITSM, and 1,000+ applications. It reads every hire, transfer, and termination from UKG and turns those events into automated provisioning, access assignment, and deprovisioning across your entire tech stack.

Which UKG editions does Aquera support? +

Aquera supports UKG Pro, UKG Ready, and UKG Dimensions through pre-built connectors, so you can connect whichever UKG edition your organization runs without custom engineering.

How does Aquera preboard new hires from UKG? +

Aquera preboarding pulls hire data from your recruiting or ATS system before the employee’s UKG start date. Identity records, directory accounts, app access, and ITSM tickets are created on a future-dated schedule so everything is ready on Day 1, even before the record appears in UKG.

Does Aquera sync changes from UKG bi-directionally? +

Yes. Aquera runs bi-directional synchronization: changes in UKG flow out to connected systems, and relevant updates in downstream systems can be reflected back. Every change is fault-resilient and logged.

How does Aquera handle terminations from UKG? +

When UKG records a termination, Aquera triggers automatic deprovisioning across every connected system, directory accounts, application access, ITSM tickets, and device management, with a complete audit trail and no manual helpdesk steps.

Can Aquera connect UKG to an identity directory like Azure AD or Entra ID? +

Yes. Aquera connects UKG to any major identity directory, Microsoft Entra ID (Azure AD), Ping Identity, and others, provisioning and governing identities across the full joiner, mover, and leaver lifecycle.

Does Aquera replace UKG? +

No. Aquera complements UKG. UKG remains your authoritative system of record for workforce data; Aquera is the automation and connectivity layer that turns UKG events into provisioned access across your identity, ITSM, and application ecosystem.

What governance and audit does Aquera add to UKG? +

Aquera adds a complete lifecycle audit trail around every identity sourced from UKG, every account created, modified, or deprovisioned is logged with a verifiable source record, supporting SOC 2, ISO 27001, HIPAA, and PCI reviews.

How does Aquera handle contractors and non-employees in UKG? +

Aquera can source contractor and non-employee identities from contingent workforce systems and provision them alongside UKG employees, each with an owner, an end date, and an audit trail, without requiring UKG to hold those records natively.

Can Aquera connect UKG to ITSM platforms like ServiceNow? +

Yes. Aquera connects UKG to ServiceNow, Jira Service Management, and other ITSM platforms, automatically creating and resolving onboarding and offboarding tickets whenever UKG fires a joiner or leaver event.

How long does the Aquera + UKG integration take to deploy? +

Weeks, not quarters. Aquera deploys with pre-built UKG connectors, no custom engineering, and generates the configuration during onboarding, including source mappings, transformation rules, and scheduling.

What is the Aquera Agentic AI Bridge for UKG? +

The Aquera Agentic AI Bridge is a secure MCP (Model Context Protocol) gateway that lets AI-agent platforms, ChatGPT, Claude, Microsoft Copilot, Gemini, or custom agents, read from and write to your UKG system of record with per-user authorization, complete audit trails, and zero stored credentials. It supports UKG Pro, UKG Ready, and UKG Dimensions.

Can AI assistants like ChatGPT, Claude, or Microsoft Copilot access UKG data securely? +

Yes. Frontier assistants, ChatGPT, Claude, Gemini, Microsoft 365 Copilot, and Perplexity, connect to UKG through the Aquera Agentic AI Bridge as standard MCP clients. Every request is authenticated through your identity provider (Okta, Microsoft Entra ID, or any OIDC/SAML IdP), authorized against the user’s actual UKG entitlements, executed on their behalf, and logged.

Can AI agents write to UKG, or only read? +

Both. Through the Aquera Agentic AI Bridge, AI agents can read UKG workforce data and perform governed writes, update an address, request time off, or execute UKG workflows, with every action gated by the permissions the requesting person already holds in UKG and captured in an exportable audit trail.

Does Aquera store UKG employee data? +

No. The Aquera Agentic AI Bridge stores no PII in transit, Aquera is the pipe, not a data store. Authentication is enforced by your identity provider, agents never hold credentials to UKG, and a complete exportable audit trail supports GDPR and enterprise compliance requirements.

How do I get started with Aquera for UKG? +

Request a demo at aquera.com or contact sales@aquera.com. The demo walks the full flow live, from UKG events to governed, Day-1-ready accounts across your identity and application ecosystem.